1. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services (such as marble polishing, invisible grills, and ceiling cloth hangers), or when you contact us.

The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Names

• Phone Numbers

• Email Addresses

• Billing and Installation Addresses (e.g., your residence in Hyderabad)

• Details about your home improvement requirements

2. How We Use Your Information

We use the personal information collected via our website for a variety of business purposes described below:

• To provide and manage services: To deliver the specific home improvement services you have requested, including site visits, installations, and polishing.

• To communicate with you: To respond to your inquiries, provide quotes, send service updates, and offer customer support.

• For administrative purposes: To send you administrative information, such as details about our terms, conditions, and policies.

• To request feedback: To reach out to you about your experience with our services to help us improve.

3. Will Your Information Be Shared with Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data that we hold based on the following legal basis:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.

• Performance of a Contract: Where we have entered into a contract with you (e.g., to install an invisible grill), we may process your personal information to fulfill the terms of our contract.

• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

We do not sell, rent, or trade your personal information to third parties for their promotional purposes.

4. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

5. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Your Privacy Rights

Depending on your location and applicable data protection laws, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact us using the details provided below.

7. Updates to This Notice

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

8. Contact Us

If you have questions or comments about this notice, you may contact us by email or post:

PRAKO Home Solutions Email: [prako.indian@gmail.com] Phone: 9642966535 [gachibowli hyderabad] Address:, Hyderabad, Telangana, [500032]